Operations Associate

Job Responsibilities

• Greeting and welcoming guests in a friendly and professional manner. Fondly bid farewell to all guests exiting the Palace

• Engage each guest as a unique individual and listen attentively to their requests and questions

• Assist and advise guests to make purchases by recommending, describing and demonstrating products

• Manage and maintain queue lanes, turn stiles, entrances and exits

• Sell tickets and retail products via a computerized Point of Sale (POS) system

• Collect payments/make change by accepting cash, vouchers, credit card, digital payments and listed foreign currencies

• Balances cash drawer/register/float by counting cash at beginning and end of work shift and ensure timely remittance of sales to cash control • Maintain awareness and adherence to company’s cash handling policies

• Maintain knowledge and awareness of ongoing p...