Operations Associate

This is a guest facing role which ensures that all guests who visit our leisure facilities enter the palace with ease and are provided with exceptional guest care. The position welcomes guests to the facility and ensures that they are informed about the shows, attractions, facilities, and services, thus enhancing the guest experience. The position is responsible for selling tickets, other products, services, and attractions, directing guests, and responsibly managing cash. The position sells branded merchandise, souvenirs and photo products to guests by using a computerized cash register. Ensures the stores are well stocked and clean. Assists and advises guests using variety of selling skills, product knowledge and demonstrating service enhancing behavior.

Responsibilities: