Operations Business Center Manager

**The **Opportunity**:
The Opportunity:
The Operations Business Center Manager will ensure the supervision of the Mexico City teams and act as a brand ambassador of the Avantor Business Center in the region will work in close alignment with the Avantor Business Center Leader in implementing the Governance structure, System operations, IT enabled Services, engaging in strategic placement, business scope discussions and focused on improvement initiatives via digital transformation.
If you have real-time operations, contact center leadership experience, and customer support management and have achieved good metrics - let’s talk!
What we’re looking for:
- Education: University degree
- Experience: 7+ years of experience in a fast-paced, customer-focused environment (direct customer contact), experience in people management teams or individual’s min 4 years, experience in business management, experience in handling direct or indirect customers
- ** Realtime Operations e...