Operations & Client Support Executive

At The Tea Republic, we create thoughtfully curated tea gifts for individuals and corporate clients who value quality, elegance, and meaning. We are looking for an Operations & Client Support Executive who can confidently manage front-office coordination, client communication, and operational follow-through — with clarity, accountability, and attention to detail.

This role is suited for someone who enjoys organising, communicating clearly, and taking ownership — not just completing tasks, but ensuring things are done properly.

Your Role & Responsibilities

Client Communication & Sales Support

• Respond to customer enquiries via email and WhatsApp with clarity, warmth, and accuracy
• Understand client intent and recommend suitable products or next steps
• Coordinate quotations, confirmations, invoicing, and follow-ups
• Ensure accurate information is shared at all times (products, processes, timelines)

Operations & Inte...