Operations & Community Support Coordinator (Onsite)

Operations & Community Support Coordinator

Travel Agent Achievers

Location: Cebu office

Reports to: Redrose (day-to-day), with visibility to Ros

Purpose of the Role

This role exists to keep Travel Agent Achievers running smoothly behind the scenes while providing a warm, consistent point of support for our member community.

The Operations & Community Support Coordinator ensures that:

• systems and administration are accurate and up to date
• inboxes, follow-ups, and tasks are handled reliably
• members feel supported, informed, and cared for

This is a support and coordination role with a warm presence, not a strategic or marketing role.

Primary Focus: Operations & Administration

• Manage the shared inbox and triage enquiries appropriately
• Prepare email drafts, confirmations, schedules, and documents for approval
• Handle member onboarding and offboarding in Kajabi and Tea...