Operations Coordinator

Job Title: Operations Coordinator

Position Type: Full-Time, Remote

Working Hours: U.S. client business hours

About the Role:

Our client is seeking an Operations Coordinator to provide day-to-day support across core business functions. This role ensures that operations run smoothly by managing workflows, maintaining records, monitoring KPIs, and serving as a bridge between departments. The Operations Coordinator creates clarity, consistency, and efficiency in the daily running of the organization.

Responsibilities:

Process Coordination:

• Track workflows across departments (finance, HR, customer service, logistics, IT).
• Ensure operational tasks are completed on schedule and according to SOPs.
• Escalate bottlenecks or inefficiencies to management.

Data & Reporting:

• Maintain operational databases and dashboards.
• Generate weekly/monthly reports on KPIs such as productivity, resour...