operations coordinator

Job Description

Posted on
20 February 2026

Job Summary

As a Warranty Operations Representative, you are responsible for processing dealer warranty claims of Hyundai Truck and Bus, Chevrolet, and Volvo.

About the opportunity

1. Check and gather all VINs reported by Dealers.
2. Monitoring and follow-up on unregistered VINs.
3. Submit MRDS to GWMS
4. Review and Process PC Warranty Claims in GWMS
5. Conduct actual parts evaluation/ inspection to dealer
6. Conduct Dealer Warranty Operation Review(WOR)
7. Monitoring and Coordination for PDI Warranty Claims
8. Conduct actual parts evaluation/ inspection on PDI claims
9. Creation and Monitoring of ACM Payment to Dealers
10. Monitoring and follow-up on the Seatbelt Campaign for PUJ
11. Regular calls and Update of Warranty Concerns
12. Monitoring of Suppliers Warranty Concerns
13. Check the count of remaining service possports
14. ...