Operations Coordinator

The Operations Coordinator – Property and Service is responsible for ensuring that all UTOWN units are well-maintained, tenant-ready, and efficiently serviced. This role oversees unit management, maintenance, move-in facilitation, and service operations while supporting product and inventory management to maintain high-quality standards.

Primary Duties and Responsibilities

1. Unit & Property Management

• Monitor all DNR rooms to ensure units are tenantable within 5 days after move-out.
• Assist the UTOWN team in assessing units for repairs, maintenance, and upgrades.
• Facilitate move-in clearance and assist tenants during the move-in process.

2. Service Coordination

• Ensure all service requests are recorded in Wix and properly documented.
• Schedule, assign, and distribute tasks among in-house staff, contractors, and housekeeping teams.
• Monitor completion of service requests to ensure same-day resolution...