Operations Customer & Logistics Coordinator (m,w,d): German / English

Start: asap

We are partnering with a fast-growing company in the sustainable mobility sector to recruit an Operations Customer & Logistics Coordinator for its operations in Düsseldorf.

In this role, you will be at the center of daily operations, combining customer interaction, logistics coordination, and process optimization. You will contribute to delivering a seamless experience from bike collection to final delivery, while supporting the growth of a dynamic and environmentally focused business.

Your Role

• Welcome customers during bike drop-off and perform a quick technical check (frame, motor, battery)
• Support Click & Collect handovers, ensuring a smooth and professional customer experience
• Plan and optimize daily and weekly pickup routes to improve efficiency and reduce empty mileage
• Act as the point of contact for external logistics partners and carriers
• Manage the check-in process at...