Operations & Customer Services Manager (Industrial)

About the Company
This employer is one of the global engineering innovators which combines cutting-edge solutions, technical expertise, and a commitment to sustainability to deliver high-impact results worldwide.
About the Job
This role is a key member of the Malaysia Management Leadership Team, responsible for overseeing office administration, warehouse and distribution operations, as well as sales support and customer service. You will play a pivotal role in ensuring operational efficiency, process excellence, and a high level of service delivery across the organization.
Job Responsibilities:
Responsible for overseeing inventory management to ensure optimum stock levels that support company KPIs such as delivery performance, inventory weeks, and stock accuracy.
Actively reviewing safety stock, obsolescence, and replenishment planning using systems while ensuring effective supplier ordering processes and FIFO compliance.
Manages warehouse and distribution oper...