Operations & Customer Support Performance Manager

Location:

Islamabad, Pakistan

Department:

Operations

Reporting To:

Senior Operations Manager

Company:

Swapp

About Swapp

Swapp is a dynamic and innovative car subscription startup that is revolutionizing the way people experience and access transportation. Our mission is to enable seamless mobility aligned to each individual's evolving needs. We provide flexible and hassle-free mobility solutions, empowering individuals to drive their dream cars without the burden of ownership.

We are now hiring an
Operations & Customer Support Performance Manager

to support our Senior Manager of Business Operations in driving performance excellence across customer support, operations, and logistics functions.

Role Overview

As the
Operations & Customer Support Performance Manager

, you will:

• Lead performance analysis and reporting across customer support, operations, and logistics team...