Operations Executive(Housekeeping&Unit Operations)

Reports To: Chief Executive Officer Employment Type: Full-Time Location: Nairobi, Kenya Position Overview: We are hiring an Operations Manager (Housekeeping & Unit Operations) to take ownership of day-to-day operational excellence across our units. This role goes beyond housekeeping supervision and is responsible for unit readiness, quality control, inventory management, and close coordination with the Reservations and Guest Services teams to ensure a seamless guest experience. This is a hands-on leadership role suited for someone who is detail-oriented, highly organized, and comfortable managing people, processes, and property standards. Key Responsibilities 1. Operations, Housekeeping & Unit Oversight Monitor and supervise cleaning staff and external cleaners to ensure quality, efficiency, and adherence to company standards. Conduct regular inspections of units and rooms before guest check-in and after check-out. Ensure all units are guest-ready, clean, stocked, and properly maint...