Job Description
Job Summary
We are seeking a highly organized and proactive – Operations Executive to oversee daily shipment bookings, customer confirmations, and courier coordination. The ideal candidate will ensure smooth dispatch operations, timely deliveries, accurate shipment tracking, and strong communication between customers and courier partners.
This role is critical in maintaining operational efficiency and customer satisfaction.
Key Responsibilities
Shipment & Logistics Management
Book daily shipments through courier portals/software.
Generate shipping labels and manage tracking IDs.
Ensure timely dispatch of all confirmed orders.
Coordinate with internal team to ensure orders are ready for pickup.
Customer Coordination
Call customers for order confirmations.
Coordinate delivery timings and confirm accurate addresses.
Professionally handle delivery-related queries and issues.
Courier Coordination <...
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