Operations Expert (US)

Job Description

Location: Hybrid 1: (2 days in the San Juan office): This role requires associates to be in-office (654 Munoz Rivera, San Juan 00901), two days (Monday and Tuesday) per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace.

Please note that per our policy on hybrid/virtual/ work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law 

Hours: Monday - Friday, 8 am - 5 pm AST, however, must be flexible to accommodate the needs of the business.

The Operations Expert  is responsible for providing technical direction, guidance and resources to claims, customer service, or...