Operations Helpdesk Officer

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Job Description

Government Mandated Benefits

13th Month Pay

Insurance Health & Wellness

HMO

Company Equipment

Professional Development

Diversity Program, Job Training, Professional Development

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About the Role

We have partnered with a company that is a leader in the provision of Risk and Compliance Auditing and Management services to the built property sector, whose clients are some of the largest corporations in Australia.

As a Helpdesk Support Officer , your responsibilities will span a variety of tasks, where each situation will require careful attention, analysis, and effective decision-making. You will handle inbound and outbound calls, raise and manage work orders, coordinate urgent tasks with contractors, process invoices, and manage sign-off tickets and insurance documentation. You will respond to email enquiries and ensure all jobs are tracked an...