Operations lead: kpi & client delivery

Teleperformance is seeking an Operations Manager in South Africa to support the campaign's growth. Responsibilities include managing performance of direct reports, maintaining Service Level agreements, and fostering positive client relationships. The ideal candidate will have 2-3 years of experience in the BFSI sector, excellent leadership and problem-solving skills, and a proven track record in KPI management. Applicants should have a Matric or equivalent. Join us to drive excellence in a dynamic environment!
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