Operations Lead

Qualifications And Skills
Graduate of Computer Science, Information Technology, or Computer Engineering with Management courses.
Proficient Communication Skills Written And Verbal (in English).
3-5 years of experience on training operations management.
Proven experience managing corporate or technical training programs at scale.
Strong understanding of digital learning tools.
Excellent Organizational, Communication, And Stakeholder Management Skills.
Proficiency in any LMS platforms, MS office, AI tools, and project management tools.
Leadership and team coordination.
Willingness to learn and serve as a role model in delivering the work.
Role Overview
Oversee, monitor, and ensure smooth execution of all training-related activities.
Key Responsibilities
Process Management: Design, implement, and refine operational workflows, policies, and procedures for efficiency and quality.
Team Leadership: Guide, motivate, and develop operations staff, foster...