Operations Lead (Retail) (Vancouver)

About the Role

The Operations Lead is obsessed with every detail when it comes to the customer journey and excels in data-driven decision making. The Operations lead acts as the advocate for retail inventory resolving any issues or roadblocks in store. They will set the standard for operational excellence within the store and drive profitability by strategically organizing the back of house (BOH), and completing all other inventory-related tasks to maximize product sell-through and ensure the utmost inventory accuracy.

Customer Experience

• Lead a memorable and exceptional customer service experience that focuses on building relationships through the Mejuri brand story.
• Stay informed and knowledgeable of all Mejuri products and latest launches, keeping the team informed as well.
• Flex as a stylist when needed and support the in-store customer journey.
• Execute tasks and assist in keeping the store clean and organized.
• ...