Operations Leader - CX, KPI Mastery & Team Growth

SupportFinity™ is seeking an Operations Manager in San Andres, Nueva Ecija, to lead operational activities across programs while contributing to the strategic direction of the campus.

The ideal candidate will have over 5 years of experience in the contact center industry, including 3 years in an Operations Management role. Responsibilities include managing teams, ensuring KPI targets, and developing solutions for business performance.