Operations Leader, Scale Fintech & Customer Experience

About BJAK

We build superior application platforms globally with the mission of creating successful businesses while contributing positively to society by making it more efficient.

We developed the first and leading insurance platform in Southeast Asia to digitize the insurance industry. The platform currently serves over 8 million users across the region.

We are continuing our mission by building new, superior applications in emerging use cases as applications become increasingly integrated with AI.

Our team is densely talented, highly motivated, and focused on engineering and product excellence within a very flat organization. All members are expected to be hands‑on and to contribute directly to the company’s mission.

Why This Role Matters

• You’ll shape and lead operations at one of Southeast Asia’s fastest‑growing fintech platforms.

• Your work will directly impact customer satisfaction...