Operations Manager at Banff Lodging

Elevate guest experiences in Banff National Park as the Operations Manager for Banff Lodging. Lead front-line staff and oversee daily operations at our premier hotels.

Reporting to the Director of Operations, this management role is perfect for an energetic leader with 2-4 years of operational experience. You'll mentor teams and inspire a commitment to service excellence in our hotels. Collaborating with hotel and restaurant managers, you will enhance operational procedures and be the voice of guest feedback, ensuring the highest hospitality standards.

Key Responsibilities:
• Lead and motivate hotel staff across multiple departments
• Oversee daily operations at Elk and Avenue and Mount Royal Hotel
• Collaborate with managers to refine service procedures
• Monitor guest experiences and respond to feedback promptly
• Champion health and safety protocols across properties

Requirements:
• 2–4 years of management-le...