Operations Manager at Tap & Order Africa

Location: Accra

Employment Type: Full-Time

Company: Tap & Order Ghana

Industry: Mobility • Marketplace • Delivery

About Tap & Order

Tap & Order is a Super App that is about to transform how people in Ghana shop, move, deliver, and access everyday services. Our platform integrates a marketplace, ride-hailing, courier services, shuttle mobility, and professional service bookings — all in one seamless ecosystem.

We are looking for a highly driven, organized, and strategic Operations Manager to lead our daily operations and help scale Tap & Order.

Role Overview

The Operations Manager will oversee all marketplace, mobility, and delivery operations within Tap & Order. You will manage vendors, drivers, riders, customer experience, and field activations while ensuring smooth and efficient service delivery.

This role requires a proactive leader who understands Ghana’s market, thinks fast, solves problems, a...