Job Description
This is an onsite role in Alabang (day shift), on a fixed term contract, with the potential to go permanent full time.
Platinum Outsourcing is an award winning, Australian owned and managed co sourcing BPO – operating out of both the Philippines and Indonesia. We are a fast growing scale-up, opening our first offices in the Philippines only 4.5 years ago, we are currently a global team of 250.
We have plans to expand to 500+ employees over the next 3 years.
Our client is an Australian based field workforce provider, you will be responsible for leading their support command centre for a globally recognised technology brand.
Full details of the role responsibilities will be discussed during prescreening.
You and your experience:
- 5 years experience as an Operations Manager overseeing LOB's with a minimum 50 FTE, in a 24/7 omnichannel support environment
- Experience as an Operations Manager on a technology LOB, that requires in-fiel...
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