Operations Manager- BFSI

Job Title: Operations Manager
Account: BFSI
Salary: Max of 110K
Work location/Set up: Onsite , Cebu
Shift Schedule: GY
Role Description
The Operations Manager- BFSI (BPO) will oversee daily operations, manage teams, and ensure optimal service delivery in the financial services domain. This role involves developing and implementing business strategies, driving operational efficiency, monitoring performance metrics, and ensuring compliance with industry standards. Collaborating with stakeholders, resolving escalations, and training teams to meet organizational goals are key responsibilities. This is a full-time, on-site role based in Cebu.
Qualifications
Non-Negotiable Requirements:
2 years of BFSI/Financial Background (No indication on CV, automatically rejected )
3-5 years of experience as an Operations Manager or Assistant Manager in a BPO setting.
Bachelor degree
Strong team management and leadership skills, including experience in supervising and ...