Operations Manager - BGC - 30k Joining Bonus

iOPEX Technologies Philippines Inc., located in Taguig, is a digital service provider offering optimized Digital Engineering, Operations, and Studio Services. The company emphasizes creating new products and solutions for traditional and new-age businesses with a focus on customer‑centricity, financial risk‑taking, and high‑quality service delivery. iOPEX Technologies is compliant with international quality standards and is committed to improving service excellence for clients.

Role Description

This is a full‑time on‑site role for a Customer Support Operations Manager at iOPEX Technologies Philippines Inc. The role involves overseeing customer support operations, ensuring customer satisfaction, managing programs, and utilizing analytical skills for operational efficiency.

Responsibilities

• Manages operations for Customer Service account is a must - Voice and Non‑Voice
• Perform weekly meetings with operations staff to discu...