Job Description
Join Us at Novotel Birmingham Centre as Operations Manager
Novotel Birmingham Centre is seeking an experienced and driven Operations Manager to support the General Manager in delivering outstanding guest experiences, strong commercial results, and high-performing teams. Located in the heart of Birmingham, our modern, full-service hotel features 148 contemporary bedrooms and 9 meeting and event rooms, welcoming a diverse mix of leisure, corporate, and group guests - making every day dynamic and rewarding.
About the Role
As Operations Manager, you will oversee daily hotel operations across Front Office, Housekeeping, Maintenance, and Food & Beverage, ensuring the smooth delivery of brand standards and operational excellence. You will lead department managers and frontline teams, drive service culture, and continuously improve guest satisfaction, efficiency, and profitability. This role i...
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