Operations Manager | Black Pen Recruitment | Johannesburg (Hybrid)

Job Information

Job Title: Operations Manager | Black Pen Recruitment | Johannesburg (Hybrid)

Recruiting Company: Black Pen Recruitment

Job Location: Johannesburg, South Africa

Job Type: Full-Time, Permanent

Work Model: Hybrid (2 days in office per week)

Application Method:

Position Summary

The Operations Manager will lead the Professional Services division’s support and upgrade project teams, ensuring seamless delivery of high‑quality client solutions. This role is vital in driving operational excellence, fostering team collaboration, and ensuring all workstreams are executed efficiently, on time, and within scope.

Detailed Job Description

In this role, you will manage the operational workstreams responsible for client support, project delivery, and solution upgrades. You will work closely with the Chief Customer Officer to execute operational strategies while empowering team memb...