Operations Manager: BPO Client Delivery & Leadership

A leading outsourcing service provider is seeking an Account Manager in Davao City. This role is pivotal for maintaining strong customer relationships and achieving operational metrics across multiple projects. The ideal candidate will have a Bachelor's degree, strong leadership skills, and significant experience in BPO environments. Responsibilities include managing service levels, analyzing performance data, and ensuring team motivation and compliance with quality standards. Excellent communication skills and proficiency in MS Excel are required.
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