Operations Manager

Bevatel is looking for an experienced Operations Manager to lead and optimize operations across our core product teams, including Account Management, Voice, and Business Chat.

• Oversee daily operations across multiple departments and ensure smooth service delivery.
  

• Monitor performance, SLAs, and operational KPIs to maintain high service quality.
  

• Drive process optimization, efficiency, and scalability.
  

• Lead, mentor, and manage cross-functional teams.
  

• Collaborate closely with Product, Tech, Sales, and Support teams.
  

• Identify operational risks and imple...