Operations Manager

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The Sales Operations Manager is the operational backbone of our client relationships. You’ll serve as the primary point of contact for assigned accounts, overseeing revenue tracking, payment reconciliation, and day-to‑day project execution. Your job is to keep projects on track, surface risks early, and ensure clients feel confident in our delivery.

This isn’t a purely technical role—you won’t be building complex automations from scratch—but you will maintain a working knowledge of our workflows and tools, partnering closely with our Solutions Engineers to implement technical changes. You’ll blend proactive client advisory with structured project management, acting as both a trusted advisor and an execution driver.

What You’ll Do Daily

• Monitor client communications hourly to catch requests, blockers, and escalation needs