Operations Manager

Job Description

Government Mandated Benefits

Maternity & Paternity Leave, Sick Leave, Vacation Leave

Job Summary

The Hotel Operations Manager is responsible for overseeing the daily operations of the hotel, ensuring guest satisfaction, managing staff, and maintaining the overall profitability of the property. This role requires strong leadership, organizational skills, and a keen eye for detail.

Key Responsibilities

1. Operational Management:
   • Oversee all aspects of hotel operations including front desk, housekeeping, maintenance, food and beverage, and guest services.
   • Ensure compliance with hotel policies, standards, and procedures.
   • Monitor daily operations and implement improvements to enhance efficiency and guest experience.
2. Staff Management:
   • Recruit, train, and manage hotel staff.
   • Conduct regular performance reviews and provide fe...