Operations Manager

Our client is seeking an experienced Operations Manager to lead their Durban branch. This role is ideal for a candidate with strong operational leadership, multimodal logistics expertise and a proven track record in delivering excellent client service and operational efficiency.

The successful candidate will have the opportunity to influence operational strategy, drive process improvements and foster a high-performing team culture, ensuring the branch meets its financial and service objectives. 

Responsibilities: 

• Lead, manage and motivate operational staff, ensuring proper structure, staffing and succession planning.


• Maintain high service standards to prevent business loss and maximize client satisfaction.


• Keep clients informed about shipment status and provide prompt, courteous service.


• Resolve client complaints efficiently and engage personally when required.


• Conduct regular clien...