Operations Manager for an Airline Account

Concentrix

Full-time Pasig, National Capital Region other-general

Posted:

June 05, 2026

Location:

Pasig, National Capital Region, Philippines

Job Description

                    Essential Functions/Core Responsibilities 
Analyze and maintain all Client Service Level Agreements; implement improvement plans as needed.
Maximize revenue generation to reach long and short-term financial projects (i.e. data collection for billable/non-billable hours, forecasting, budgeting, etc.) 
Selecting, training, developing, and managing performance of direct reports and their associates; including planning and assigning work for staff in accordance with the organization’s policies and applicable legal requirements
Manage and review operational reports (Attendance adherence, PFP, Client scorecard, Metrics management reports)
Create and maximize relationships with client partners.
Provide leadership and guidance to direct reports to ensure consistent administration of company policies and standards; define and implement any corrective actions needed to meet operational performance.
Conduct regular one-on-ones...
                

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Job Overview

Job Type: Full-time

Location: Pasig, Philippines

Posted: June 05, 2026

Deadline: July 15, 2026