Operations Manager for Emergency Services

Take charge as an Operations Manager with Kingston CACC, overseeing ambulance dispatch and communication services. Ensure top-tier emergency support for southeastern Ontario.
The Operations Manager is vital in coordinating the efforts of the ambulance communications team, ensuring a patient-focused approach to service delivery. You will guide the team in emergency and non-emergency situations, acting as a resource for staff and stakeholders alike. Building strong operational policies while managing service quality and efficiency is essential.
Key Responsibilities:
• Guide communications staff in compliance with established standards
• Step in as CACC Director when required
• Provide ongoing training and performance management
• Address external and internal operational concerns
• Maintain relevant local operating policies for emergency services
Requirements:
• Completion of a Community College Diploma (3 years)
• Experience in a supervisory capacity within...