Operations Manager for Equipment Services

Sprint toward operational excellence as the Equipment Services Manager. Ensure smooth daily operations, efficient service delivery, and high customer satisfaction in a 24/7 environment.
This critical managerial role focuses on directing both internal and third-party service teams. You will oversee service requests, manage parts inventory, and analyze performance metrics to improve service quality. Additionally, the role includes staffing responsibilities and budget planning through effective cross-department collaboration.
Key Responsibilities:
• Monitor and manage service request efficiency
• Create technician schedules and territories
• Evaluate third-party provider performance
• Conduct performance reviews of team members
• Participate in budget and service contract development
Requirements:
• University degree or equivalent 10 years’ experience
• Extensive knowledge of the janitorial industry
• Proven leadership in fast-paced operational settings