Operations Manager, Global Marketplace, Retail

About The Role
Global Marketplace Operations sits at the heart of how our product scales worldwide. We connect Product, Regional Operations, and central teams to ensure new technologies launch smoothly, perform as intended, and deliver real business impact across diverse markets.
We're looking for a Product Operations / Marketplace Strategy professional to become the global Product Champion for Courier Pricing Technology - one of the most critical levers in our marketplace.
In this role, you'll own the performance, financial outcomes, and operational success of courier pricing models globally. You'll work across experiments, launches, and mature markets, turning data and market signals into decisions that directly impact reliability, courier experience, and marketplace efficiency.
This is a high-ownership, high-visibility role where you'll shape how pricing technology scales, influence product direction, and partner closely with Product, Regional Ops, Finance, and Legal.