Operations Manager

CallForce is a prominent Business Process Outsourcing (BPO) known for delivering exceptional outsourced solutions to our clients. We are seeking a highly skilled and results-driven Campaign Manager for our Outbound Sales division. As a Campaign Manager, you will be responsible for planning, executing, and optimizing outbound sales campaigns to drive revenue growth and exceed client expectations.

Key Responsibilities:

Campaign Strategy and Planning:

• Develop comprehensive campaign strategies aligned with client goals and industry best practices.
• Define campaign objectives, target audience, and key performance indicators (KPIs).
• Create and manage campaign budgets and timelines.

Team Leadership:

• Lead a team of team leaders, sales agents, trainers, and support staff to ensure campaign success.
• Ensure team leaders performance reviews are conducted regularly, and constructive feedback is given for ...