Operations Manager

CYS Sdn. Bhd.

CYS Sdn. Bhd. is a fast-growing modern beverage brand inspired by premium tea houses. We operate multiple outlets across different locations and are looking for a capable Operations Manager to lead, coordinate, and ensure consistent excellence across all branches.

Job 1 – Operations Manager

POSITION OVERVIEW

The Operations Manager oversees day-to-day operations for multiple outlets, ensuring smooth workflow, consistent drink quality, strong service standards, and high team performance. This role requires strong leadership, operational discipline, and the ability to manage multiple locations efficiently.

KEY RESPONSIBILITIES

* Oversee and support multiple CYS outlets across different locations.

* Conduct regular outlet visits to inspect drink quality, cleanliness, staff performance, and SOP compliance.

* Lead and mentor Store Managers, Supervisors, and Baristas.

* Plan manpower allocation and staff schedulin...