Operations Manager

About the role

OCSIPLUS Inc. is seeking an experienced Operations Manager to oversee our retail operations in the Las Pinas City Metro Manila area. As Operations Manager, you will play a crucial role in ensuring the smooth and efficient running of our sales operations, while driving continuous improvements and strategies to enhance the customer experience.

What you'll be doing

• Manage and coordinate the day-to-day operations of our sales people, ensuring adherence to company policies, procedures and quality standards
• Oversee staffing, scheduling and training to maintain a highly skilled and motivated team
• Analyse key performance metrics and implement data-driven strategies to optimise operational efficiency and profitability
• Lead continuous improvement initiatives to enhance processes, reduce costs and deliver an exceptional customer experience
• Foster a positive, collaborative work environment and promote a culture of exce...