Operations Manager

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Responsibilities

• Responsible for overseeing end-to-end Customs Brokerage operations, including transportation, warehousing, trucking, and delivery management.
• Leads strategic planning initiatives to improve efficiency, reduce costs, and elevate service quality.
• Manages and mentors a team, fostering a collaborative and high-performance work environment.
• Coordinates with vendors and third-party partners to negotiate contracts, ensure compliance, and optimize service levels.
• Monitors and analyzes KPIs, on-time delivery performance, and operational metrics to drive continuous improvement.
• Ensures full compliance with customs regulations and oversees budget planning, expense monitoring, and cost-saving efforts.
• Identifies opportunities for process...