Operations Manager

JOB DESCRIPTION
1.Managing a day-to-day operation for all the port (Westport, Kuantan, Kemaman, Lumut)
Responsible for overseeing the daily operational activities across Westport, Kuantan, Kemaman, and Lumut ports includes:
a) ITAP System Management (Integrated Terminal Access Pass / Port Pass system)
Oversee the implementation and operation of the ITAP (Integrated Terminal Access Pass) system across all ports.
Ensure proper registration, verification, and control of port users, vendors, truckers, and staff.
Collaborate with port authority and security for permit issuance and access rights.
Monitor system reports for usage trends, violations, and anomalies.
b) Automated Gate System
Manage automated gate operations at all port entry/exit points.
Ensure gates are functional, efficient, and well-integrated with cargo handling systems (e.g. TOS).
Troubleshoot gate-related issues including system downtime, license plate recognition (LPR) errors, and unauth...