Operations Manager

OPERATIONS
- Benchmark client's competitors, and provide better solution to clients and customers
- Able to upsell/cross-sell to the clients to enrich the business features which can add values to their in-house business strategies
TEAM DEVELOPMENT
- Always seek ways to develop the performances of the supervisors and direct reports through upskilling initiatives
- Able to control over the pace and direction of an initiative for operational improvements and sustainability
CLIENT RELATIONSHIP
- Reflect good understanding about customer needs and client's business to ensure the business solutions are matched
- Able to propose new services/business proposition based on client business plan in order to contribute to client business expansion
BUSINESS PLANNING
- Able to plan and maximize team performances within the budget allocated
- Drive the approaches and strategies towards realizing the business plan
PERSONAL SKILLS
- Deal with decision-making w...