Operations Manager

We are seeking an Assistant Operations Manager to support the operational functions of a growing boutique outsourcing company. This role involves coordinating cross-functional activities across recruitment, HR, and client-facing teams, ensuring operational efficiency, and supporting performance management initiatives. The ideal candidate is an organized, proactive professional with strong communication skills and a background in people and process management. This role reports directly to the CEO and works closely with the Operations Manager.

Work schedule

• Overlapping schedule between Philippines and US Timezone
• 40 hours a week

Responsibilities

• Lead day-to-day operations across teams, ensuring performance, accountability, and service excellence.
• Oversee client onboarding and implementation processes, ensuring smooth transitions, clear expectations, and structured handoffs.
• Manage new hire onboarding, includi...