Operations Manager

JOB RESPONSIBILITIES:

Leadership & Change Management:

• Provides direction and strategy to all Outlet Managers to drive growth in the respective area.
• Set goals, monitors work, and evaluates results to ensure that objectives and operating requirements are met, and customer requirements are met or exceeded.
• Effectively provides leadership, communication, direction and talent development to the team and encourages the development of all staff to drive overall company success.
• Systematically cultivates and maintains long-term, collaborative relationships with key stakeholders and works closely with other Departments to achieve mutual goals.
• Keeps abreast with current issues affecting Branches and develops strategies to address these issues.

Outlet Operations:

• Leadership and direction to the Department by assisting the Head of Operat...