Operations Manager - Player Support

Since 1998, we've been on a mission to reshape how players interact with their favorite games, growing into a global team of over 12,000 professionals spread across 70+ studios in 26 countries. We are always there to lend a hand to video games developers and publishers by offering a wide range of solutions: from art and audio to testing, localization and finally - Player Engagement - which is one of the fastest-growing Service Lines at Keywords Studios. Player Engagement provides technical support, community management, and trust & safety services for a wide range of AAA and Indie studios in the gaming industry. Role overview As the Operations Manager, you'll lead multiple projects towards success. Your leadership skills will be the driving force behind the projects' accomplishments, making a lasting impact on our organization's goals. With a keen eye on project tracking and budget management, you will drive operational profitability, ensuring timely and accurate billing for all projec...