Operations Manager

Overview

On-site - Quezon City 3-5 Yrs Exp Bachelor Full-time

Job Description

The Operations Manager is responsible for the overall management, coordination, and optimization of facility services across assigned customer locations. This role plays a pivotal part in driving strategic initiatives, ensuring operational excellence, and fostering strong client and supplier relationships. The manager leads front-line teams, ensures compliance with service agreements, and contributes to business growth and process improvement initiatives.

Responsibilities

• Strategy and Policy: Contribute to the formulation of services strategy and policy. Translate strategic objectives into actionable plans for team implementation.
• Management and Operational Control: Manage and monitor facility operations at client sites in line with service level agreements (SLAs). Evaluate, resolve, and adjust work activities to ensure service continuity and meet r...