Operations Manager

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The Operations Manager is responsible for the overall management, coordination, and optimization of facility services across assigned customer locations. This role plays a pivotal part in driving strategic initiatives, ensuring operational excellence, and fostering strong client and supplier relationships. The manager leads front‑line teams, ensures compliance with service agreements, and contributes to business growth and process improvement initiatives.

Strategy and Policy

• Contribute to the formulation of services strategy and policy.
• Translate strategic objectives into actionable plans for team implementation.

Management and Operational Control

• Manage and monitor facility operations at client sites in line with service level agreements (SLAs).
• Evaluate, resolve, and adjust work activities to ensure servic...