Operations Manager

About the Company
We are a leading provider of Final Expense insurance, dedicated to helping families secure their financial future. Our mission is to offer compassionate service and reliable insurance solutions, fostering a culture of trust and integrity.
About the Role
The role involves engaging with qualified leads interested in Final Expense insurance, guiding them through the application process, and ensuring a smooth experience from initial contact to policy submission.
Responsibilities
Make outbound calls to qualified leads interested in Final Expense insurance
Present FE insurance solutions from top-rated carriers (AIG, Mutual of Omaha, Transamerica, Americo, and more)
Guide clients through the application process from initial call to policy submission
Build rapport and establish trust with prospects over the phone
Meet and exceed daily/weekly/monthly sales targets
Follow up with pending applications and address client concerns
Maintain accurate...