Operations Manager

POSITION OBJECTIVE
- The position is responsible for increasing business revenues
- The position is responsible for developing, implementing and maintaining Standard Operating Procedures required as per Retail standards across stores to drive the business and gain customer satisfaction
- Oversee the recruiting, hiring and training needs of the store, and efficient decision making to enhance the overall performance of the store
- Represent the brand by maximizing and contributing to the sales within the store through exceptional customer service and retail experience
- Provide leadership and support to all the employees
Key Responsibilities
Sales and profitability:
- Achieve quantitative measures of performance in the following areas: Units per transaction, Average transaction value, sales per month, sales per square feet, sales turnover, shrinkage control, increase in conversion percentage
- Set store sales target to maximize the sales a...