Operations Manager (Short-Term Rental / Hospitality)

Job Summary

We are hiring a highly organized and proactive Operations Manager with experience in short‑term rentals or hospitality to oversee day‑to‑day operations across a portfolio of luxury properties.

This role is ideal for someone who thrives in a fast‑paced, entrepreneurial environment and takes full ownership of operational performance, guest experience, and system improvements.

Key Responsibilities

• Manage daily operations across multiple short‑term rental properties.


• Oversee cleaners, maintenance staff, and third‑party vendors.


• Handle guest communication, ensuring rapid response times (under 5 minutes during active hours).


• Resolve guest issues efficiently while maintaining a high standard of service.


• Coordinate property turnovers, inspections, and readiness.


• Develop, document, and improve SOPs and operational systems.